Question 1

What services does The Debuggers LTD offer?

Accepted Answer

We offer full-stack development including mobile apps (iOS, Android, Flutter), web development (React, Next.js, Laravel, WordPress), e-commerce (Shopify), ERP solutions, MVP development, and UI/UX design.

Question 2

Where is your team located?

Accepted Answer

We are a globally distributed team with engineers across multiple time zones, ensuring round-the-clock productivity and support.

Question 3

What industries do you serve?

Accepted Answer

We serve clients across healthcare, fintech, e-commerce, education, logistics, SaaS, and more. Our solutions are tailored to each industry's unique requirements.

Question 4

How long does a typical project take?

Accepted Answer

Timelines vary by scope: MVPs take 6-8 weeks, standard web/mobile projects 8-16 weeks, and enterprise systems 3-6+ months. We provide a detailed timeline during the discovery phase.

Question 5

What development methodology do you follow?

Accepted Answer

We follow Agile/Scrum with 2-week sprints, daily standups, and bi-weekly demos. You have full visibility via our project management dashboard.

Question 6

How do I track project progress?

Accepted Answer

Every client gets access to our real-time project dashboard with sprint boards, burndown charts, and direct communication channels with the development team.

Question 7

How much does a project cost?

Accepted Answer

Project costs depend on scope, complexity, and timeline. We offer fixed-price, time & materials, and dedicated team models. Contact us for a free estimate.

Question 8

Do you offer payment plans?

Accepted Answer

Yes, we typically structure payments in milestones — initial deposit, mid-project payment, and final payment upon delivery. Custom arrangements are available.

Question 9

Is there a minimum project size?

Accepted Answer

We typically work on projects starting from $5,000. For smaller projects, we can recommend trusted partners from our network.

Question 10

Do you provide post-launch support?

Accepted Answer

Yes, we offer comprehensive support packages including bug fixes, security updates, performance monitoring, and feature enhancements.

Question 11

What is your SLA for production issues?

Accepted Answer

Our standard SLA includes 4-hour response for critical issues, 24-hour for high priority, and 48-hour for normal. Premium SLA with 1-hour response is available.

Question 12

Can you maintain code built by another team?

Accepted Answer

Absolutely. We regularly take over projects from other teams. We start with a thorough code audit and create a maintenance roadmap.

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